Warm greetings from RAKxa.
Thank you for your continued support and trust in our retreat, especially during these unprecedented times. We would like to update you regarding the measures we are taking to safeguard our guests when visiting us.
RAKxa has carried out a deep clean of the property to ensure that all areas are sanitised and covid-free. We have confidence that not only do we have the highest hygiene standards in our facilities but also with our dedicated staff, too. All RAKxa team members have had tests to ensure everyone onsite is free from the virus Covid-19. On top of our already safe environment, we have initiated another safety measurement whereby all RAKxa guests will undergo a rapid test on arrival before beginning their wellness journey with us.
We are following the recommendations of the Bangkok Metropolitan Administration (BMA) and with close and continued support from Bumrungrad Hospital plus all relevant authorities for country-specific requirements to ensure the actions we take are comprehensive and suitable, covering protocols from pre-arrival all the way until departure.
Below are the 10 actions taking place at RAKxa:
On arrival every guest will undergo a rapid test*, temperature check and screening list of questions with contactless greetings by RAKxa team members. Luggage will also be sanitised.
*The rapid test is a preliminary screening test to check for immunity levels using a small amount of blood from the fingertip.
RAKxa team members are on-hand throughout the retreat to ensure the highest levels of safety and provide advice to guests. RAKxa is adopting Bumrungrad Hospital’s Covid-19 protection protocols. Our guest guardian will always wear appropriate personal protective equipment (PPE).
We use the latest UV sterilising machine, ozone sterilisation and cleaning technologies to ensure the highest-possible levels of cleanliness.
Enhanced cleaning schedules and sanitisation of all areas especially the high-touch zones to ensure a safe environment for guests. Hand sanitising stations and temperature check machines can be found throughout the property. Social-distancing protocols are in place and are strictly followed.
Our Medical Gym usage is strictly limited to ensure physical distancing. We offer private training options and all the facilities and equipment are regularly and thoroughly cleaned. All RAKxa’s physiotherapists have undergone Covid-19 tests and all have negative results. Moving forward we have also implemented a Covid-19 testing schedule for all therapists to ensure they remain safe for our guests.
All team members have recently undergone Covid-19 swab tests and rapid tests and all came back with negative results. Everyone has received enhanced health and safety training, including correct procedures for wearing personal protective equipment (PPE) and physical distancing awareness.
In addition to above, for the highest hygiene of our guests below services are out of order from now until further notice;
Please rest assured that we are doing our utmost to provide you with the highest levels of service in a safe environment.
Thank you again for your ongoing trust in RAKxa Wellness & Medical Retreat – especially during these challenging times.
If you need to make or adjust a reservation, please call our team on +66 2055 3100 or email firstname.lastname@example.org and we will be delighted to assist you.
Stay safe and in good health.